Communication is a
vital element of our service
James Cowper LLP, and all of its subsidiaries including JC Payroll Services Limited, is an independent provider of accounting, payroll, tax and advisory services, operating under the trading name of James Cowper Kreston. The registered office is Mill House, Overbridge Square, Hambridge Lane, Newbury RG14 5UX
James Cowper LLP is registered as a data controller with the ICO. We operate as a controller when conducting professional & advisory services and as a data processor when undertaking financial outsourcing.
This policy applies to information we collect about:
Visitors to our website
People who do business with us
Professional contacts and suppliers of services to us or our clients
People who register to attend events we run.
If you have any questions about data protection in James Cowper Kreston please contact us at email@example.com
2. The information we collect about you
When you do business with us, become a client of our firm, register for or attend any events or subscribe to our newsletters, or register an interest in any job vacancies with us, we collect some or all of the following personal information from you:
Date of Birth
Postal address, email address and telephone number
Any information relevant to the matter upon which we may be instructed.
If you choose to submit a job or work experience placement application we will collect and hold the information that you provide in that application.
Occasionally we may receive information about you from other sources (such as Smart Search or other similar bodies) which we will add to the information which we already hold about you in order to help us provide the required services or comply with our legal and regulatory obligations, in particular regarding anti-money laundering.
We do not collect sensitive information except where legally required as part of the recruitment process. Sensitive information includes data relating to race or ethnic origin, political opinions, religious or other similar beliefs, trade union membership, physical or mental health, sexual life or criminal records.
3. How we will use the information about you
We gather this information:
To provide the contracted services
To process any application for employment
To improve the quality of services
To keep you updated as to relevant events or information which you may find of interest
To maintain our records for administrative purposes
When obliged to do so by statutory authorities
To comply with statutory and/or regulatory obligations
Where necessary to verify your identity.
Where we provide services to you, our legal basis for processing is contract. Where we wish to process details of individuals, sole traders or LLP’s who are not current clients, we will only do so on the basis of consent.
We may also wish to provide you with relevant information about any services or events we think may be of interest to you. If you would rather not receive this information, please send a blank email message to: firstname.lastname@example.org
If you agree to us providing you with marketing information, you can always opt out at a later date.
You may change your preferences or withdraw your consent where provided for use of your personal information by contacting us at email@example.com
6. Who we share your information with
We will only share information with third parties where necessary to conduct the services we provide. We share information with the following:
Other companies in the same Group
Business associates and other professional advisers (where requested or under legitimate interest)
Legal and regulatory authorities
We will only share your information where necessary and only with firms who can evidence they are compliant with the General Data Protection Regulation (GDPR).
7. How we protect your information
We have put in place various security measures, both technical and organisational, to protect your personal data from loss, misuse, alternation or destruction. Our security and privacy policies are regularly reviewed.
All James Cowper Kreston employees have signed a confidentiality agreement and only authorised persons will have access to your personal data.
8. Overseas transfers
The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.
9. Your rights
Under the GDPR and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to firstname.lastname@example.org or send a letter to The Data Protection Partner, James Cowper Kreston, 2 Chawley Park, Cumnor Hill, Oxford, OX2 9GG
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example, if you change your email address or name, please let us know the correct details by sending an email to email@example.com or send a letter to our Marketing Team, James Cowper Kreston, 2 Chawley Park, Cumnor Hill, Oxford, OX2 9GG. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
You also have the right to request from us erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability. Please note we will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have provided consent for the processing of your data, you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.
You have the right to lodge a complaint to the Information Commissioners’ Office if you believe that we have not complied with the requirements of the GDPR or DPA with regard to your personal data.
10. Data Retention
We will only retain your personal data to the extent we need to retain it or for as long as required under other legal and regulatory obligations to which we are subject. Different retention periods apply for different types of data, however, we will normally hold your data no longer than six years plus the current processing period.
12. Links to other websites
13. Cookies and other information-gathering technologies
Do you need advice?
Why not let us call you and we can run through and queries you have...