Communication is a
vital element of our service
James Cowper LLP and all of its subsidiaries including JC Payroll Services Limited, is an independent provider of accounting, tax and advisory services, operating under the trading name of James Cowper Kreston. The registered office is 2 Communications Road, Greenham Business Park, Greenham, Newbury, RG19 6AB.
James Cowper LLP is registered as a data controller with the ICO. We operate as a controller when conducting professional & advisory services and as a data processor when undertaking financial outsourcing.
This policy applies to information we collect about:
- Visitors to our website
- People who do business with us
- Professional contacts and suppliers of services to us or our clients
- Potential recruits
- People who register to attend events we run.
If you have any questions about data protection in James Cowper Kreston please contact us at email@example.com
- The information we collect about you
When you do business with us, become a client of our firm, register for or attend any events or subscribe to our newsletters, or register an interest in any job vacancies with us, we collect some or all of the following personal information from you:
- Date of Birth
- Postal address, email address and telephone number
- Any information relevant to the matter upon which we may be instructed.
- If you choose to submit a job or work experience placement application we will collect and hold the information that you provide in that application.
- Occasionally we may receive information about you from other sources (such as Smart Search or other similar bodies) which we will add to the information which we already hold about you in order to help us provide the required services or comply with our legal and regulatory obligations, in particular regarding anti-money laundering.
We do not collect sensitive information except where legally required as part of the recruitment process. Sensitive information includes data relating to race or ethnic origin, political opinions, religious or other similar beliefs, trade union membership, physical or mental health, sexual life or criminal records.
- How we will use the information about you
We gather this information:
- To provide the contracted services
- To process any application for employment
- To improve the quality of services
- To keep you updated as to relevant events or information which you may find of interest
- To maintain our records for administrative purposes
- When obliged to do so by statutory authorities
- To comply with statutory and/or regulatory obligations
- Where necessary to verify your identity.
Where we provide services to you, our legal basis for processing is contract. Where we wish to process details of individuals, sole traders or LLP’s who are not current clients, we will only do so on the basis of consent.
We may also wish to provide you with relevant information about any services or events we think may be of interest to you. If you would rather not receive this information, please send a blank email message to: firstname.lastname@example.org
If you agree to us providing you with marketing information, you can always opt out at a later date.
You may change your preferences or withdraw your consent where provided for use of your personal information by contacting us at email@example.com
- Who we share your information with
We will only share information with third parties where necessary to conduct the services we provide. We share information with the following:
- Other entities in the same Group
- Business associates and other professional advisers (where requested or under legitimate interest)
- Data processors
- Legal and regulatory authorities
- Central government.
We will only share your information where necessary and only with firms who can evidence they are compliant with the General Data Protection Regulation (GDPR).
- How we protect your information
We take the security of all the data we hold seriously. Staff are trained on data protection, confidentiality and security, and we maintain a culture of confidentiality.
We have put in place various security measures, both technical and organisational, to protect your personal data from loss, misuse, alternation or destruction. Our security and privacy policies are regularly reviewed.
All James Cowper Kreston employees have signed a confidentiality agreement and only authorised persons will have access to your personal data.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
- Overseas transfers
The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.
Transfers outside the EEA
We may transfer your personal data to our subcontractors, E-Accounting Solutions Limited T/A AdvanceTrack, that operates from India. This subcontractor processes tax returns on our behalf and provide us with other data entry and tax and accounting services. The contact details of these subcontractors are set out below.
We will ensure your personal data is properly protected at all times. We have in place EU Model Contractual Clauses with these subcontractors which contractually require your personal data to be safeguarded in accordance with the law. You can find the current version of these clauses at the Annex of Commission Decision2010/87/EU: 5 February 2010 - please see
E-Accounting Solutions Limited T/A AdvanceTrack
270-272 Redford Road, Coventry, CV6 3BU
- Your rights
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to firstname.lastname@example.org or send a letter to The Data Protection Partner, James Cowper Kreston, 2 Chawley Park, Cumnor Hill, Oxford, OX2 9GG
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example, if you change your email address or name, please let us know the correct details by sending an email to email@example.com or send a letter to our Marketing Team, James Cowper Kreston, 2 Chawley Park, Cumnor Hill, Oxford, OX2 9GG. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
You also have the right to request from us erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability. Please note we will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have provided consent for the processing of your data, you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.
If you have any concerns over how we have used or are using your data then please contact firstname.lastname@example.org in the first instance.
If you are still not satisfied that we have addressed your concerns adequately you have a right to lodge your complaint with the Information Commissioners Office, the details of which are available at www.ico.org.uk.
- Data Retention
We will only retain your personal data to the extent we need to retain it or for as long as required under other legal and regulatory obligations to which we are subject. Different retention periods apply for different types of data, however, we will normally hold your data no longer than six years plus the current processing period.
We reserve the right to modify or amend this privacy statement at any time and for any reason. Nothing contained herein creates or is intended to create a contract or agreement between us and any user visiting the website or providing identifying information of any kind.
- Data Subject Rights
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
- Links to other websites
- Cookies and other information-gathering technologies
Do you need advice?
Why not let us call you and we can run through and queries you have...